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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Italgi products

The group "New Technologies" offers for review the products of the plant Italgi: pasta making machines, dough mixers and extruders, dough rolling and cutting machines, ravioli making machines, gnocchi forming machines, pasta cooking machines and water baths, pasta cooking workstations, industrial pasta plants
  • Pasta making machines Italgi
    Pasta making machines
    Sintesi, Dupla, etc.
  • Dough mixers and extruders Italgi
    Dough mixers and extruders
    P250DV, P400, etc.
  • Dough rolling and cutting machines Italgi
    Dough rolling and cutting machines
    S160E, S160SV, etc.
  • Ravioli production machines Italgi
    Ravioli production machines
    PRX250, PRX500, etc.
  • Gnocchi Forming Machines Italgi
    Gnocchi Forming Machines
    GN250, 4F, 10F, etc.
  • Pasta cooking machines and water baths Italgi
    Pasta cooking machines and water baths
    PI700, PI900, etc.
  • Workstations for pasta preparation Italgi
    Workstations for pasta preparation
    Aida, Eco, etc.
  • Industrial pasta plants Italgi
    Industrial pasta plants
    PSG70x400, PSG70x500, etc.
  • Spare parts Italgi
    Spare parts
    32001 and others .

NEW TECHNOLOGIES GROUP

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